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Welcome to the June Issue

Welcome to the June hospitality issue. Read on to learn more about eCornell’s new certificate in Managing People for Success, a podcast from SHA about Surviving an Economic Downturn, check out some links about mentoring, and get ready to GROW with a 25% off sale on select hospitality certificates!

25% Summer Sale on Master Certificates in Hospitality

Summer Sale!Attention hospitality professionals! Now is the perfect time to enroll and take advantage of eCornell’s summer discount. You can save 25% off the regular price*including payment plans—on two of eCornell’s top-selling hospitality certificates:

Master Certificate in the Essentials of Hospitality Management
Learn to manage more effectively by increasing personal and team member productivity and by learning key techniques associated with marketing, financial analysis and accounting in the hospitality industry.

Master Certificate in Foodservice Management
Create and implement strategies to improve the profitability of foodservice operations through financial management, human resource management, superior service and a competitive value proposition.

*Purchase must be made between 6/14/2010 and 6/30/2010

New Hospitality Certificate: Managing People for Success

Find out how to create and maintain a high-performance team by addressing individual needs and building team cohesiveness.

The eCornell Certificate in Managing People for Success addresses the skills and competencies required of employees ascending to management positions and those recently promoted to management positions in the hospitality industry.

These courses teach valuable techniques for managing time to increase efficiency and productivity, and managing teams to increase the level of participation and the effectiveness of each team member.

You’ll learn the skills needed to lead high-performance teams and to create a service culture based on a commitment to customer care. In short, these courses are designed to build a foundation of skills new managers need to succeed and to make their organizations successful, too.

When you complete this new program, you will have learned how to:
•    Encourage positive team member relations.
•    Address individual needs, and build team cohesiveness.
•    Make important group decisions effectively.
•    Reduce your stress and become more productive.
•    Coach and counsel employees who may need or want your help.
•    Realize the vision of phenomenal customer service through focused search-and-selection methods, and an organizational culture dedicated to service excellence.

…all key elements of creating and maintaining a high-performance team!

This new eCornell certificate will be available in our catalog and online July 14, 2010.

Podcast: Successful Tactics for Surviving an Economic Downturn

Every business worries about recession. No one wants to lose business because people aren’t going out and buying in the numbers they were during the boom. But there are many ways to make a product more attractive in every sector of the economy. It’s just a matter of strategy.

This podcast discusses tactics for marketing and what is often the most successful move. As a business takes a downward turn, it should be able to refer to something to help remedy the situation. In this podcast, Sheryl Kimes outlines many of these strategies, making this a must-listen for anybody worried about what should be done to stem losses. Based on a survey of 980 hoteliers worldwide, Professor Kimes explains what worked and didn't work in the recession.

Webinar Recap

How to Build Your Network for Maximum Growth

Properly networking can allow you to find a new job, get a project done, or just reconnect with old friends. This archived webinar covers several areas of networking, including networking sites and how to use them properly and to your best advantage.

With an extensive session of questions at the end, many concerns about networking and how it can enhance a career are addressed - This is a Must See webinar!


There's room for you to grow this Spring!

Increased demand for courses has led us to add sessions and seats to many classes starting June 23rd and July 7th

We're Here to Help

For a quick question, a full consultation, or free demonstration - contact an enrollment counselor at eCornell today.
Phone: 866-326-7635 x4333 Outside of US 1-607-330-3333


Cornell University Online Certificates

~ Master Certificate in the Essentials of Hospitality Management
~ Master Certificate in Foodservice Management
~ Hotel Revenue Management
~ Strategic Hospitality Management
~ Foodservice Management
~ Hotel Real Estate Investments and Asset Management
~ Hospitality Marketing


Convenient Payment Plans Available

~ Everyone qualifies

~ 0% interest
~ No credit checks
~ No application forms
~ Group rates are available

Enrolling with a payment plan is easy. Simply contact Lisa Hatfield to learn more and get started.

Get on board with our First Impressions webcast

Summer is arriving and the job market is heating up!  Whether you are looking to move up or move into a new career, it’s time to review your resume and make it the tool you need to get the job you want. 

Our resident expert, Lisa Rangel, has recorded an on-demand webinar for job seekers looking for tips on how to make your resume a standout.

To watch, visit us at:

~ First Impressions webinar

focused on resume and cover letter writing

To read a recent article in the Wall Street Journal on mentoring, visit the WSJ

When Mentoring Goes Bad
A good relationship can help both mentor and protégé.


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