NEWS: State Officials Complete GO-Biz Lean 6-Sigma Efficiency Training
GOVERNOR'S OFFICE OF BUSINESS AND ECONOMIC DEVELOPMENT (GO-BIZ)
FOR IMMEDIATE RELEASE
Tuesday, July 22nd, 2014
State Officials Complete GO-Biz Lean 6-Sigma Efficiency Training
Sacramento, Calif. – Building on the Administration’s efforts to make state government more efficient, the Governor’s Office of Business and Economic Development (GO-Biz) today announced that 26 state officials across various agencies and departments completed the Lean 6-Sigma training program administered by GO-Biz to help streamline permitting and make state government more effective.
“GO-Biz is working to make state government more user friendly by incorporating efficiency measures developed by the private sector,” said Governor Brown’s senior advisor for jobs and business development Mike Rossi. “Ultimately, this helps businesses navigate the permitting and regulatory system more easily and allows them to get back to running their business.”
Earlier this year, GO-Biz partnered with the Government Operations Agency to offer Lean 6-Sigma Training to state agencies to specifically address process-based issues within state departments that were causing delays in services to both internal and external stakeholders. Over a 6 month period, participants received training on complex analytical and statistical tools that identify waste and inefficiencies in processes.
"We are very pleased that employees of the California Department of Food Agriculture participated in this important training initiative," said agency secretary Karen Ross. "Improved efficiency is a core principle of our agency and the Brown Administration. We want to do a better job serving the companies that do business and create jobs in California. This is a great boost in that direction."
This certification program is not your typical training. The Lean 6-Sigma training method has roots in the private sector, originating at Motorola and made famous by Jack Welch at General Electric who integrated the training during the company’s restructuring in the 1990s. In order to receive certification, participants must complete projects that have vastly improved the efficiency and operation of a number of processes within each department. The resulting improvements have a direct positive impact on governments’ interaction with the public by improving the customer service experience for businesses.
“The Lean-6 training is a rigorous program that is already changing the way we do business at CalEPA,” said CalEPA secretary Matt Rodriguez. “As a result of the training, staff in our Department of Pesticide Regulation improved the pesticide applicator licensing process. Making sure our agency runs as efficiently as possible is another way we can promote a healthy environment and economy in California.”
The graduation ceremony was held in the Governor’s council room and included Mike Rossi, GO-Biz director Kish Rajan, Department of Food and Agriculture secretary Karen Ross and others awarding certificates to thirteen 6-Sigma ‘Champions’ and thirteen ‘Greenbelts.’ The complete list of graduates and more information on projects can be found here.
The Governor’s Office of Business and Economic Development (GO-Biz) serves as California’s single point of contact for economic development and job creation efforts. GO-Biz offers a range of services to business owners including: attraction, retention and expansion services, site selection, permit streamlining, clearing of regulatory hurdles, small business assistance, international trade development, assistance with state government, and much more. For more information visit: www.business.ca.gov.